When you place an order via our website, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order confirmation and shipping status emails.
We also maintain a record of your purchases made on website and combine this with information you have provided in our brand stores or over the phone in order to serve you better. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience.
When we offer sweepstakes, contests, promotions or surveys, you may be required to provide certain personal information so we can notify winners and/or fulfill promotional obligations. In these instances, you have the option to receive emails or other communications from us regarding our products, services, contests, and promotions. Even if you have previously chosen not to receive email or postal mail from us, you may still receive information as it relates to the sweepstakes, contest, promotion or survey in which you have participated.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website.
At various points on our website, you may have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, log-in, place an order, opt-in to receive our emails, shop online, request information, participate in a sweepstakes, contest, promotion or survey, you will be automatically added to our email list to receive marketing or promotional information from us.
If you do not wish to receive Banana SCRUBS promotional emails, you may opt out by clicking on the ‘unsubscribe’ link found at the bottom of any such emails.
If you opt-out from receiving our marketing emails, you will continue to receive order confirmation and shipping status emails.
We may use the services of carefully selected marketing companies to help manage and optimize our Internet business and communications. These companies help us to measure the effectiveness of our advertising and better understand how visitors use our site. To do this, cookies are placed on our website on our behalf. The type of information collected in this manner includes pages visited, products viewed and products placed in your shopping bag. By supplementing our records, this information helps us to identify what pages are most attractive to our visitors, which of our products most interest our customers and what kinds of offers our customers like to see. Although our marketing partners record the information coming from our site on our behalf, the data subsequently retrieved cannot be used for any reason without our authorization.
If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different address than the one used to register.
We do NOT store credit card information with your registered online account.
If you do not wish to have cookies on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's ‘help’ section for instructions.
Once you enter the checkout pages your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode when the "http" in the web address is be replaced by "https".
Depending on your browser, you will see either a padlock or a solid key in the lower section of the browser window. Only browsers that use the 256-bit Secure Socket Layer (SSL) technology are able to order through our website.
Banana SCRUBS makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Banana SCRUBS uses industry standard security techniques on our website to help protect against the loss, misuse or modification of information that you have provided. When you access your personal information or transmit personally identifiable data to us, that information is stored on servers that we believe are commercially protected from unauthorized access or intrusion. While we implement strict security measures, you should be aware that 100% security is not always possible.