Banana SCRUBS® brand apparel is proudly made in Waco, Texas U.S.A., and is unconditionally guaranteed for six (6) full months. We strive to exceed your quality expectations the first time, every time. If the workmanship or materials of your garment is defective, we will either repair it or replace it at no cost. Simply return it to our Brand Store or ship it (prepaid) to the following address:
If shipping, we encourage you to send your package via a shipping service that offers package tracking and delivery confirmation (such as the USPS). Please be sure to include a cover letter with your contact information (name, shipping address and daytime phone number); as well as a brief description of the problem. We will either repair or replace the garment at our sole discretion and return it to you promptly free of charge. Please allow 2-3 weeks for processing.
If we determine that the defective item is not repairable and an identical item (same style, color/shade) is no longer available, we will replace it with one of comparable style and color/shade at our discretion.
This warranty does not cover damage caused by accidents, misuse, abuse, normal wear, the natural breakdown of materials, reasonable fading and shrinkage, or problems caused by failure to follow care instructions.